Privacy Policy

How we collect, use, and protect your personal information.

Salomons UK Limited (trading as Bewl Water) is committed to protecting and respecting your privacy. This summary explains the key points of how we handle your personal data. The full, definitive policy is available as a PDF below.

Download Full Privacy Policy (PDF)

Who we are

Bewl Water is a trading name of Salomons UK Limited (company number 08501898), registered at 45 Westerham Road, Sevenoaks, Kent, TN13 2QB. We are the data controller for personal data collected through this website and our on-site operations.

What we collect

  • Contact details you give us through enquiry forms, bookings, or our chatbot (name, email, phone).
  • Booking data processed by our ticketing partners (Digitickets) and camping partner (Camp Manager).
  • Usage data via cookies and analytics (Vercel Analytics, Google Analytics where enabled).
  • CCTV footage on site for safety and crime prevention.
  • Marketing preferences if you opt into Bewl Water email updates.

How we use it

  • To process bookings, take payments, and provide the activity or service you requested.
  • To respond to enquiries and follow up on quotes for venue hire and corporate events.
  • To send you marketing emails about events, offers, and seasonal highlights, only with your consent.
  • To improve the website and understand how visitors use our pages.
  • To meet our legal and safety obligations.

Who we share it with

We share data only with processors who help us run the business: ticketing (Digitickets), camping (Camp Manager), email delivery (Resend), email marketing website hosting (Vercel), analytics, and our internal CRM. We do not sell your data.

How long we keep it

Booking and enquiry records are kept for 6 years for accounting and legal reasons. Marketing data is kept until you unsubscribe. Full retention details are in the PDF.

Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict our use of your personal data, and to object to processing. You can withdraw consent for marketing at any time using the unsubscribe link in our emails. To exercise any right, email us at the address below. You can also complain to the ICO at ico.org.uk.

Cookies

We use a small number of cookies for essential functionality and analytics. See our Cookie Policy for the full breakdown.

Contact us

For any data protection question, including subject access requests, please contact us or write to us at our registered office.

Last reviewed: April 2023. View the full PDF policy