Please read our camping frequently asked questions to answers popular queries.

 

DO YOU TAKE GROUP BOOKINGS?

Bewl is a family campsite, we do not accept group bookings.  


DO YOU ALLOW STAG AND HEN PARTIES?

No, if it is a party you are after this is not the camp site for you, we pride ourselves on our peaceful environment.


DO YOU ALLOW CAMP FIRES?

We have a communal fire pit area where you can toast marshmallows and sit enjoying your evenings. There is plenty of seating.


DO YOU HAVE RESTAURANTS AVAILABLE AT BEWL?

Yes, The Waterfront Café serves breakfast, lunch, snacks and drinks. For opening hours speak to your campsite manager or refer to your handbook. Subject to current Covid19 Government restrictions and guidelines

 

IS THERE FRESH WATER AVAILABLE?

Yes, there are taps on the camping field and an area for washing up. All tap water is suitable to drink (unless stated) and can be potted for use next to your tents.


DO YOU ALLOW DOGS?

We are a dog friendly camp site for friendly, well behaved, and importantly, quiet dogs


IS THERE ELECTRIC HOOK UP?

No, unfortunately we don’t offer electric hook up.


CAN I PLAY MUSIC?

You are allowed to play music very quietly up until 10pm, however after that we ask for all music to be turned off, and quiet talking around the campfire only.


CAN I PARK MY CAR NEAR THE CAMPSITE?

Yes, some plots have space for vehicles or you can park in the camping car park near to the main camping field.


IS THERE A SHOP ON SITE?

No we don’t have a mini supermarket although we have a very well stocked café that serves hot and cold drinks, snacks and meals throughout the day, your handbook has up to date information. Subject to current Covid19 Government restrictions and guidelines


IS THERE SOMEWHERE I CAN CHARGE MY PHONE?

Yes, you can charge your phone in The Waterfront Café 10am – 11am, we ask for a small donation to our charity, the Pickering Drop in Cancer Support Centre based in Tunbridge Wells.


IS THERE WIFI?

Yes, in the Waterfront Café – password is bewlwatermsg


DO YOU HAVE A GOOD MOBILE PHONE SIGNAL ON SITE?

It depends on your network provider, some provider’s signals are not very good.


CAN I BUY LOGS FOR THE CAMPFIRE?

You won’t need to, we will ensure that the campfire is stocked with wood and ready to toast marshmallows from 5pm every day.


WHAT TIME IS CHECK IN/CHECK OUT?

You can check in from 2pm – 8pm. On day of departure you must check out by 10.30am. However, you can spend the day at Bewl once you have vacated your plot.


CAN I POSTPONE MY TRIP IF THE WEATHER FORECAST IS BAD?

We have a 96 hour cancellation period, whereby if you cancel within 96 hours, you will lose your payment. If you give us more than 96 hours’ notice, we will happily keep the payment in credit for you to re book at another time, subject to availability. Or you can receive a 50% refund of the full amount.


DO YOU HIRE OUT TENTS?

We don’t hire out tents, there are companies that can arrange this such as www.tent2hire.co.uk and www.contendedcamping.co.uk.


CAN I USE A BBQ?

You can use your raised BBQ in our designated areas, there is plenty of space to use but please make sure that you dispose of waste and hot materials correctly. Please do not use any disposable BBQs on the grass, we have areas for these.


CAN I USE A CAMPING STOVE?

Camping stoves can be used at least 2.5m from any tent, please ensure that these are kept away from any children or pets after use.


CAN I SWIM IN THE LAKE?

Strictly no swimming in the reservoir.


IS IT EASY TO FIND?

Bewl Water is just off the A21, 20 minutes south of Tunbridge Wells. The campsite is clearly signed from the main entrance. Don’t forget check in is from 2pm. If you arrive early there is plenty to see and do, just ask a member of staff for advice on the best way to spend your day.


IS THERE A CASH POINT?

There is no ATM or cash back facilities at Bewl Water. However, you can pay by card everywhere on site.

 

CAN I USE MY OWN STAND UP PADDLEBOARD, KAYAK OR CANOE WHILST I AM STAYING AT BEWL?

Yes you can, a day pass for campers costs £10 per board per day or £25 per board for three days. There are certain procedures and guidance you must follow. All crafts must have public liability insurance. All users must be supervised by an adult over 21. We do not permit inflatable kayaks or canoes however inflatable SUPS are fine. A full list of rules and regulations as well as the day pass form will be sent to you one week prior to your arrival.

 

CAN I CAMP IN A PLOT ADJACENT TO ANOTHER FAMILY WE INTEND TO STAY WITH?

Yes you can, please just send an email to info@bewlwater.co.uk with the names of the bookings and we will ensure that you are able to camp together.